The Off Market Property Shop

Privacy Policy

How private buyer and seller enquiries are handled.

This policy explains how The Off Market Property Shop handles information submitted through this website. It should be reviewed by the business owner before launch and kept aligned with the tools actually used on the site.

Last updated: 11 May 2026

Information we collect

We collect the details you choose to submit through the website, including your name, email address, phone number, buyer budget, target area, property postcode, property type, preferred contact method, and any notes you provide.

How we use enquiry details

We use enquiry details to review buyer or seller suitability, respond privately, understand your property position, and consider whether a relevant private introduction may be appropriate.

Buyer and seller control

Submitting a form does not commit you to buying or selling. Seller property details are not advertised publicly from the enquiry form. A private review happens first.

Mailchimp and contact storage

If Mailchimp or another contact system is connected, your details may be added to a contact list with tags such as buyer lead, seller lead, calculator lead, or website lead. These tags help organise follow-up and avoid irrelevant messages.

Sharing information

We do not sell your personal information. We only share details where needed to operate the service, respond to your enquiry, comply with legal obligations, or progress a private introduction after appropriate discussion.

Retention

We keep enquiry information only for as long as needed to review, respond, manage private matching activity, and keep reasonable business records.

Your rights

You can ask to access, correct, delete, restrict, or object to certain uses of your personal information. You can also ask to stop receiving marketing or follow-up messages.

Contact and complaints

To ask about your data, use the enquiry forms on this website and explain that your request relates to privacy or data rights. You may also contact the UK Information Commissioner's Office if you are unhappy with how personal information is handled.

Make a Private Enquiry